Border Surgery Reception Desk

Telephone 01252 344434

Open Mon-Fri 8:00am - 6:30pm

For details of our services
please Click here...

Welcome to The Border Practice, Aldershot

We are a practice of 4 doctors, 2 nurses, 1 HCA, 1 phlebotomist and 16 additional staff. Between us we look after over 8,600 patients and rising in the Aldershot area. We aim to provide a high standard of personal care for our patients and a comprehensive range of medical services.You can read more about us in the section ‘staff’ ...here...  Our surgery is located at Blackwater Way and was purpose built for us in 2005.

If you are looking for a practice to join or if you are already registered with this practice, we hope that you will find the information on our website useful. The same information can be found in our Practice Leaflet, which is available from our reception or as a PDF download - "Border Practice Leaflet"...here...

Registration forms can be obtained from reception. Two forms of identification are required; one needs to be proof of residency and the other a photo ID. On completion of your registration you will be offered an appointment for a new patient health check. A map of our catchment area is available to view at reception or via the link above.

We are pleased to say that our building is fully disability access compliant and has two disabled parking bays, stair-free access to the whole of the ground floor and a lift to access to the second floor if you need to access any of the specialist clinics there.  Should you require any assistance to access our building, please phone us when you are outside and a member of the team will gladly come out to assist you.

We are now booking Flu Clinics

Our flu clinics for this year are now available to book.  If you are over 65 years old or in a clinical At Risk group, please book your appointment via Patient Access On-Line (See On-Line Appointments link above) or with our reception team.  If you have a child of 2, 3 or 4 years old please book a child flu appointment with reception.  Thank you.

Our Friends and Family Survey

If you have been to see us in the last two weeks we would like to hear how you think your visit went.  Please click on the following link to complete our short survey.  Thank you.   Click here to access the survey.

 

Latest Important News Bulletins and Information

Opening times

For a trial period we will be opening our reception and phone lines from 8am, Monday to Friday.  We will ask our patients if they feel this is a useful change and if so will change it long term. 

Our Standard reception and telephone line Opening Hours are now, Monday to Friday, 8.00am - 6.30pm

  • Please note that you can call us at any time during our opening hours to make an appointment.
  • We ask that patients wishing to book an appointment in advance phone us after 10am
  • If you need an urgent same day appointment, please call from 8.30am.
  • Please call after 11am for test results.
  • Please also remember that you can book appointments and order repeat medication on line.  Simply follow the On-Line Appointments and Prescription link above.

Morning Surgery

Doctors appointments are available from 9.00am to 11.00am. Many of these appointments are pre-bookable and some are bookable on the day only, for urgent issues. Please remember that you can book all GP appointments on-line and that you can phone at any time of the day to book with our reception team.

Afternoon Surgery

Doctors appointments are available from 3.30pm to 5.30pm. Many of these appointments are pre-bookable and some are bookable on the day only, for urgent issues. Please remember that you can book all GP appointments on-line and that you can phone at any time of the day to book with our reception team.

Late Evening Surgery

GP appointments are available during the week, twice a month, from 6.30pm to 8.30pm. These appointments are to help those of you who work full time to see a GP outside of your working day. These appointments must be booked in advance via our reception team.

Early Morning Surgery

Our early morning surgeries offer GP appointments twice a month from 7am to 8am.  These are again to help those of you who work full time to see a GP outside of your working day.  These appointments must be booked in advance via our reception team.

Saturday Surgery

GP appointments are available on a Saturday, twice a month, from 8.30am to 12.30. These are again to help those of you who work full time to see a GP outside of your working day. These appointments must be booked in advance via our reception team.

For a complete schedule of surgeries & clinics, please click ...here...

Cancelled Appointments

Please remember to cancel any unwanted appointments or advise us if you are unavoidably delayed. You can cancel your appointments on-line (even if you have booked them via reception) or via reception. Thank you.

If you have any questions

If you have any questions, please contact the practice, either by telephone or in person at the surgery.

NHS Choices Web Site: http://www.nhs.uk/Pages/HomePage.aspx

 

Care Quality Commission Certification

Medicines Waste