Services we provide...
Surgery Times
All the partners are full time and hold surgeries most days. You do not have to see the Doctor you are registered with as we operate an 'open list'. You are assigned to the Practice and not a specific GP. However, we will always try and accommodate you with the GP of your choice.
| Dr Lawrence | General Surgery & Telephone Triage | General Surgery | Cardiac Clinic |
|---|---|---|---|
| Monday | 9.00am-11.15am | - | - |
| Tuesday |
8.10am-9.10am |
3.30pm-5.30pm | 9.30am-11.00pm |
| Wednesday | 9.30am-11.15am | 3.30pm-5.30pm | - |
| Thursday | 8.10am-10.00am | 3.30pm-5.30pm | 11.00am-2.00pm(FPH) |
| Friday | 9.00am-11.15am | 3.30pm-5.30pm | - |
(Note: FPH=Frimley Park Hospital)
| Dr Bajwa | General Surgery & Telephone Triage | General Surgery | Minor Ops |
|---|---|---|---|
| Monday | 9.00am-11.00am | 2.45pm-5.00pm | 1.30pm-2.30pm |
| Tuesday |
9.00am-11.00am |
2.45pm-5.00pm | Medicals 1.40pm-2.40pm |
| Wednesday | 9.30am-11.00am | - | - |
| Thursday | 9.00am-11.00am | 2.45pm-5.00pm | - |
| Friday | 9.20am-11.20am | 2.45pm-5.00pm | - |
| Dr Ahmed | General Surgery & Telephone Triage | General Surgery | Postnatal Checks |
|---|---|---|---|
| Monday | 9.00am-11.30am | 3.00pm-5.00pm | - |
| Tuesday | 9.00am-11.30am | 3.00pm-5.00pm | 1.30pm-2.30pm |
| Wednesday | 9.30am-11.30am | 3.00pm-5.00pm | 1.30pm-2.30pm |
| Thursday | 9.00am-11.00am | - | - |
| Friday | 9.00am-11.00am | 3.00pm-5.00pm | - |
| Dr Fernando | General Surgery & Telephone Triage | General Surgery | Diabetic Clinic |
|---|---|---|---|
| Monday | 9.00am-11.00am | 2.50pm-5.05pm | - |
| Tuesday | 9.00am-11.00am | - | - |
| Wednesday | 10.20am-11.00am | 3.20pm-5.05pm | 9.30am-10.10am |
| Thursday | 9.00am-11.00am | 4.00pm-5.15pm | 1.50pm-3.50pm |
| Friday | 9.00am-11.00am | 2.50pm-5.10pm | - |
| Practice Nurses | General Surgery | General Surgery |
|---|---|---|
| Monday | 9.00am-11.30am | 2.00pm-5.30pm |
| Tuesday | 9.00am-11.30am | 2.00pm-5.00pm |
| Wednesday | 9.00am-11.30am | 2.00pm-5.00pm |
| Thursday | 9.00am-11.00am | 2.00pm-5.30pm |
| Friday | 9.00am-11.30am | 2.00pm-5.00pm |
Special Clinics - by appointment only
Asthma Clinic
Pre-bookable appointments are available Tuesday-Friday with Susan Angus (Practice Nurse) to asthmatic patients of any age.
Children's Immunisation Clinic
Held weekly on Tuesday and Wednesday afternoons from 1.30 - 3.00 pm. Immunisations are required at 2, 3, & 4 months of age: MMR at 1 2 - 14 months; Pre-school & MMR booster at 4 years; Diptheria, Tetanus & Polio at 15 years, usually carried out at school.
Please see the separate section on Childhood Immunisations....here...
COPD Clinic
Pre-bookable appointments are available Tuesday-Friday with Susan Angus (Practice Nurse).
Diabetic Clinic
Held weekly one morning and one afternoon per week. Held by Dr Fernando.
Minor Surgery Clinics
Held once per week in the afternoon, held by Dr Bajwa. (These appointments can only be booked on the Doctors instructions).
Cervical Smears
Can be booked with the Practice Nurse at any time and requires a double appointment.
Adult Immunisations
We recommend full tetanus and polio immunisation. For those at special risk we offer Hepatitis B, pneumonia vaccine and an annual flu vaccine as well as immunisation against rubella.
Foreign Travel
Please complete a Travel Information Sheet, available from reception, well in advance of your trip. (An online form is available - Travel Jabs Request Form ... here...). This will enable the Practice Nurse to advise you on the appropriate vaccination programme for you. There will be a charge for this service.
Further details can be found in the section Jabs - ADVICE FOR TRAVELLERS TO FOREIGN COUNTRIES...here..., including an online booking form.
If you are unable to attend the above clinic times, the Practice Nurses are quite happy to see you at other times.
Please remember when booking your appointment to give a brief summary of your requirements to allow the Practice Nurse sufficient time for your needs.
Other Services
Other services include:
Community Midwives
Frimley Park Hospital - AMOS Midwifery Team - Clinic held weekly on Friday afternoons, appointments can be booked by phoning the Surgery.
Royal Surrey County Hospital Midwifery Team - Clinic held weekly on Monday afternoons, appointments can be booked by phoning the Surgery.
This service includes antenatal clinics, parent craft classes, hospital tours and many other opportunities to discuss your pregnancy and childbirth, as well as home visits after your baby is born, to assist you with any problems that may arise. If you would prefer to see a GP for an antenatal appointment please book a double appointment in General Surgery time.
Postnatal Checks and Baby's First Check
These appointments are usually carried out approximately 8 weeks after your baby is born and are with Dr Ahmed on a Tuesday afternoon. You will receive a letter inviting you to make an appointment to attend this clinic.
For your convenience we have this clinic to coincide with the Immunisation Clinic, therefore, minimising visits to the Surgery with your new baby
Please see the separate section on Childhood Immunisations....here...
District Nurses
Our District Nurse Team consists of Penny O'Neill and Mason Wallen. They are available to provide nursing care, support and advice to housebound and terminally ill patients. The District Nurses can be contacted directly on 01252 335670.
Health Visitors
They can be contacted at Aldershot Health Centre on 01252 335000.
Counsellor
This service can be accessed via the GP and is only available to patients who are over 18 years of age.
Psychologist
This service can be accessed via the GP and is only available to patients who are over 18 years of age.
Cardiac Rehabilitation
Based in the practice, this service supplies rehabilitation support to people who have had a recent heart attack or heart surgery in the Frimley Park Hospital catchment area. Team members are Sue Buckingham - Cardiac Nurse Specialist, Gary Read - Cardiac Fitness Instructor, Pauline Wigmore and Bridget Pike - Health Care Assistants and we can be contacted on 01252 346673.
Mental Health Advisors
The Mental Health Advisors are part of the Rushmoor and Hart Primary Care Mental Health Team, working alongside the counsellors and psychologists. They can support you in achieving and maintaining mental health and wellbeing. They provide:
- Self-help tips and techniques
- Self-help leaflets and book recommendations
- Information and advice on accessing local and national organisations
- Telephone support to people using "Beating the Blues"
Telephone number: 01252 346672 (Available Friday 1.30 pm - 4.30 pm)
Email: bvh.mha@nhs.net.
Routine Appointments
A routine appointment is for 10 minutes, which is enough time to discuss 1-2 problems. We have a limited number of 5 minute appointments, enough time to discuss 1 problem only, these are only offered if no other appointments are available. Please allow time for traffic early morning or late evening so that you arrive in good time. If you do arrive late you may be offered another appointment so as not to delay those waiting to see the doctor for that surgery. We also have telephone appointments available daily with GPs. Please provide a contact number as the clinician will only call once, usually after morning surgery, but before 12 noon.
Home Visits
We would like to request that all home visits are arranged by contacting the practice before 10.30 am wherever possible. Urgent medical attention is better dealt with at the surgery where a fuller examination and treatment can be administered.
A home visit is usually only carried out in the following instances:
- Terminal illness
- Severe illness
- Housebound patients or those unfit to travel
A home visit may be helpful in the following cases; however, it would usually be advisable for the patient to be seen at the hospital as soon as possible as it may save a life. Therefore we would suggest that you dial 999 first rather than the Doctor for:
- Severe chest pain
- Severe shortness of breath
- Severe bleeding
- Any kind of major collapse
It is not usual for the doctor to visit children with: Fevers, coughs, colds, sore thoats, earache, headache, diarrhoea, or vomitting
It is not usual for the doctor to visit adults with: Coughs, sore thoats, 'the flu', back pains or abdominal pain
It is not usual for the doctor to visit the elderly with: Poor mobility, joint pains or general debility
Out of Hours (6.30pm - 8.00am) - * FOR MEDICAL EMERGENCIES ONLY *
When you phone the Surgery, have pen and paper ready, as a recorded message will tell you the number to phone for a doctor "on call". Our Out of Hours Service Provider is "Frimley Primary Care Services" who are based in Frimley Park Hospital. You may be given telephone advice or asked to attend the emergency centre, or the Doctor may visit you. Alternatively, you can call NHS Direct on 0845 46 47 or visit the website NHS Direct Online...here... - 24 hours a day.
Repeat Prescriptions
Your repeat prescription request slip can be handed in at reception, put in our letterbox or posted to us. You must allow 2 working days (Saturday and Sunday not included) for this to be processed. If you prefer to have your prescription returned by post then please enclose an SAE and allow 1 week. Please also note that the Doctors may wish to see you at intervals at his or her discretion to review your medication.
You can also order your repeat prescriptions online via our website - Repeat Prescription Request Form...here.... (Please note, if you have received notification for a clinical review and you do not attend clinic, your repeat prescriptions will not be authorised. This service is not for controlled drugs or weekly repeats.) We regret that we are unable to take repeat prescription requests by phone as mistakes can occur.
Test Results
The best time to telephone for test results is after 11.00 am. Blood & Urine tests generally take 5-7 working days; X-ray results can take 2-3 weeks. Smears can take up to 10 weeks and the result will be posted to you.
Miscellaneous
Patients from abroad
Where there is a reciprocal agreement between patients' country of origin and the UK, there will be no charge. In all other instances a private consultation charge will be applicable. This information will be available on booking an appointment. Please see the separate section on Overseas Visitors and Asylum Seekers....here...
Temporary Residents (patients registered with a UK GP)
Can be seen at the practice if they are unable to get to their registered GP.
Non-NHS Charges
There will be charges for non-NHS services that the GP's provide e.g. HGV & Taxi medicals, fitness to travel letters, housing association letters, private sick certificates etc.
For details of charges for non-NHS services please see the separate section - Non-NHS Charges...here...